Hi, I'm having a little problem verifying users right now.
- For my own admin account, I added everything in via the online portal. I provided all the KYC information , provided an SSN with last 4 digit as 2222 and uploaded a driver license. In dashboard view, under the document section I see "SEND|RECEIVE|2000|DAILY" but the account status is "unverified".
when I ping the get user endpoint on my admin account, I'm getting
- Not able to figure out what's going on I proceed to created another user that completed with API. Created the user, oauthed it, provided both social as well as physical ID. Interestingly enough, i'm getting the opposite problem. In dashboard view, under the document section I see "unverified" but the account status is "send-and-receive".
when I ping the get user endpoint on this new user, i'm getting
all 3 document has "status": "SUBMITTED|VALID"
Can someone shine some lights on what am I missing here?